How does purchase work on your website?
The default currency for all prices quoted are in USD. My website does not store any of your credit/debit card information. The only information I shall receive are: your name, email address, order details.
I am using a 3rd party platform for payments which take up to 18.5% cut from my sales, so please be understanding with my price points. I honestly lose a lot from transaction fees, conversion rates, and expenses. Unfortunately, due to being an individual with what’s considered adult products, as well as being located in the Philippines, most optimal payment gateways are not available for me.
If you want to be more supportive so I won’t suffer from the ridiculous fees I have to pay, we can do a private transaction (via credit/debit card through PayPal + email/GDrive) and I’d appreciate that a lot!
*Estimate only and subject to change due to actual exchange rates
I bought your photoset but I didn’t get the download?
My website is using an external platform for processing orders, payments, and downloads. Therefore, it is very unlikely you will not get your download after purchase as you will also receive a copy of the downloads as your receipt. I have tested the system myself thus any claim that I should resend you the download because you were not able to receive it shall be disregarded. Please make sure to check your emails if you aren’t able to download on the website.
Refunds, Cancellations, Returns
Once you have completed your purchase, there is no refund. Refunds can only be made according to the following instances:
- The props you want me to buy to use on custom content requests are unavailable
- Prints — if the printing shop, for some reason, suddenly becomes unavailable
For cancellations, you can always cancel your order before proceeding with purchase.
As for custom content requests, once down payment has been paid, cancellations can no longer be made.
Returns are only applicable for prints and can only be issued once proven that the items shipped were damaged/defective. Before shipping, I will send you photos of the state of the item(s) to show its condition.